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PRIVACY POLICY
Last updated: 24 August 2026
This Privacy Policy explains how Tigweld4u
Limited and Tigweld4u Customs Limited collect, use, store and
share personal information.
1. Who We Are
Tigweld4u Limited
Company number: 8841154
Unit 3 Trafalgar Court
Widnes
WA8 0SZ
United Kingdom
Tigweld4u Customs
Limited
Company number: 9446365
Unit 4 Trafalgar Court
Widnes
WA8 0SZ
United Kingdom
The relevant company will generally be the
company identified as the supplier on the product page, order or
transaction documentation.
2. Information We
Collect
We may collect:
- name;
- billing address;
- delivery address;
- email address;
- telephone number;
- order details;
- product details;
- delivery information;
- correspondence;
- return and warranty information; and
- information supplied when contacting
us.
Payment-related information may be received
from PayPal.
We do not operate our own direct
card-payment facility and do not intend to store customers' full
payment-card details ourselves.
3. Bespoke Work
Information
Customers may send measurements, drawings,
photographs or specifications by email for bespoke or fabrication work.
We do not currently provide a website
upload facility for these materials.
Information supplied will be used to assess
requirements, prepare quotations, manufacture products and communicate with
customers.
4. How We Use
Information
Information may be used to:
- process orders;
- arrange delivery;
- communicate with customers;
- provide quotations;
- manufacture products;
- process returns;
- process refunds;
- administer warranty claims;
- maintain business records;
- meet accounting and legal obligations;
- prevent fraud;
- resolve disputes; and
- operate and improve our website.
We do not currently send marketing emails.
5. Lawful Bases
Depending on the circumstances, processing
may be based on:
- contract;
- legal obligation;
- legitimate interests; or
- consent where required.
6. PayPal
Online product payments are processed
through PayPal.
Customers may pay through a PayPal account
or eligible payment card.
PayPal processes payment information under
its own privacy and security arrangements.
We do not operate a separate direct card-processing
system.
7. Couriers and Haulage
Companies
We may provide relevant information to
delivery companies so orders can be delivered.
This may include:
- name;
- delivery address;
- telephone number;
- email address; and
- relevant order information.
Delivery providers may include:
- Transglobal Express;
- DHL;
- Royal Mail; and
- subcontracted haulage or specialist
transport companies for large fabricated items.
8. Other Service
Providers
We may use third-party providers for:
- website hosting;
- email;
- payment processing;
- delivery;
- IT services; and
- business administration.
Our website and email services are provided
through Crazy Domains, with email directed to Gmail.
9. International
Transfers
Some service providers may process personal
information outside the UK.
Where UK law requires safeguards for
international transfers, appropriate safeguards will be used.
10. Retention
We retain information for as long as
reasonably necessary for the purpose for which it was collected, including
legal, accounting, tax, warranty and dispute-resolution requirements.
11. Security
We take reasonable technical and
organisational measures to protect personal information.
However, no internet transmission or
storage system can be guaranteed to be completely secure.
12. Your Rights
Depending on the circumstances, individuals
may have rights to:
- access their information;
- correct inaccurate information;
- request deletion;
- restrict processing;
- object to certain processing;
- request data portability; and
- withdraw consent where processing is
based on consent.
13. Exercising Your
Rights
Contact:
info@tigweld4u.com
We may need to verify identity before
responding.
14. Complaints
Please contact us first if you have
concerns.
You may also complain to the Information
Commissioner's Office (ICO).
15. Cookies
Cookies and similar technologies are
explained in our separate Cookie Policy.
16. Changes
We may update this Privacy Policy when our
business, website, technology or legal requirements change.
17. Contact
info@tigweld4u.com
Tigweld4u Limited
Unit 3 Trafalgar Court
Widnes
WA8 0SZ
United Kingdom
Company number: 8841154
Tigweld4u Customs Limited
Unit 4 Trafalgar Court
Widnes
WA8 0SZ
United Kingdom
Company number: 9446365
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